Privacy Policy

1. Introduction

CarBazaar ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using CarBazaar, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Anonymous Usage Data

We collect anonymous data about how you interact with our platform, including:

• Car listings you view and browse
• Search queries and filters used
• Time spent on different pages
• Device information and browser type
• IP address (anonymized for analytics)

2.2 Interest and Contact Information

When you express interest in a vehicle by clicking "Interested" or similar actions, we collect:

• Your full name
• Phone number
• Specific vehicle(s) you're interested in
• Timestamp of your interest

2.3 Account Information

If you create an account with us, we may collect:

• Email address
• Profile information you choose to provide
• Communication preferences

3. How We Use Your Information

3.1 Service Provision

• Facilitate connections between buyers and dealerships
• Share your contact information with relevant dealerships when you express interest
• Improve our platform's functionality and user experience
• Provide customer support and respond to inquiries

3.2 Analytics and Insights

• Generate anonymized statistics about platform usage
• Analyze market trends and user preferences
• Optimize our services and develop new features
• Create aggregated reports for business intelligence

3.3 Communication

• Send you updates about vehicles you've shown interest in
• Provide important service announcements
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 Authorized Sharing

We are authorized to share your contact information (name and phone number) with dealerships when you:

• Click "Interested" on a vehicle listing
• Submit an inquiry about a specific vehicle
• Request to be contacted by a dealership

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Data analytics and insights
• Communication services
• Security and fraud prevention

4.3 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

5. Data Security and Protection

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical and digital safeguards
• Employee training on data protection best practices

All personal data is anonymized for statistical analysis, ensuring individual privacy while enabling valuable insights for service improvement.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services effectively
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records for legitimate purposes

Anonymous usage data may be retained indefinitely for statistical and analytical purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our services and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

9. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

We may use third-party analytics services (such as Google Analytics) to help us understand how our website is used. These services may collect information about your use of our website and other websites.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

11. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Data Deletion

You have the right to request deletion of your personal data. If you wish to delete your account and all associated data:

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Regulatory Compliance

This Privacy Policy is designed to comply with applicable data protection regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy laws. We are committed to maintaining the highest standards of data protection and privacy practices.